The Fair Debt Collections Practices Act (FDCPA) came into existence to protect consumers against unfair and unethical practices of debt collectors. Enforced by the Federal Trade Commission (FTC), the FDCPA is a federal statute that shields consumers from unscrupulous debt collection methods.

Debt Collectors resort to harassment of consumers and violate the FDCPA. Despite your debt, you as a consumer have rights under the FDCPA and are entitled to a fair treatment by debt collection agencies or debt collectors.

2009 recorded an all time high in the FDCPA violation lawsuits. There were 8287 lawsuits  in 2009 compared to 5188 in 2008. In 2009, 16.8% of all the FTC complaints were about third party debt collectors. A total of 88,190 complaints in 2009 as against 78,925 complaints in 2008 were registered. (Source: www.ftc.gov/os/2010/04/P104802fdcpa2010annrpt.pdf)

The FDCPA Violations by the debt collectors:
  • Calling you repeatedly at inconvenient times
  • Threatening you with serious consequences
  • Using abusive language
  • Calling your place of work
  • Not validating debt
  • Demanding more than you owe
  • Not disclosing identity
  • Contacting third parties about your debt
  • Contacting you even after you are represented by attorney
  • Harassing you even after receiving cease and desist letter from you
Each violation attracts $1000.00 in a court of law.

A study of the complaints in 2009 shows the following FDCPA violations:
  • 46.5% of the complaints were against harassment by debt collectors
  • About 31.1% asked more payment than the debt owed
  • 25.7% debt collectors did not send notices
  • More than 20% of complaints were for threatening the consumers with dire consequences
  • Calls to plaintiff's place of work by 13.6% debt collectors
  • 12.2% debt collectors contacted third parties
  • Disputed debts were not verified by 11.5%
  • 8.4% continues to call even after receiving cease and desist letter
    (Source: www.ftc.gov/os/2010/04/P104802fdcpa2010annrpt.pdf)
Harassment by debt collectors in any form is a violation of the FDCPA and is not tolerated by the practitioners of the Act. The Act has been instrumental in keeping the unfair debt collectors at bay. Knowledge of your rights in the FDCPA can help you to keep debt collection harassment away.

In spite of your knowledge of the Act and following it to the word, if you are still troubled by debt collectors you may engage an FDCPA attorney who can represent your case and help you sue the debt collectors.

You may contact Krohn & Moss Ltd. CONSUMER LAW CENTER® to engage an FDCPA attorney. Attorneys at Krohn & Moss Ltd. have helped thousands of victims of debt collection violations.

Comments

20. June 2011, 08:26

I had called you before about I-Recovery and a lawyer submitted a cease and decist letter to them. I just received another call from this company and they are claiming they never received the fax and they still will not furnish me proof of this debt which I have requested from them on multiple occasions. Can you please call me at 916-204-8883 so that I can find out what to do because now they are threatening me stating that they will take action on my behalf if I do not contact them again.

Niccole Eaton  

18. July 2011, 10:30

My grandmother and I have an account with Sears that is past due. I am officially the person to contact as we had sent a power of attorney naming me as the contact for the account since my grandmother is 87 years of age. Here's what has happened:
- Client Services had a 3-way call in which 2 of their debt collectors were on the phone hammering my grandmother to pay. They told her to pay it with another credit card or get a home equity loan.
- Section 804 (1)& (2) - Client Services has contacted other family members, not to determine the location of the debtor but have shared the whole story, the amount of the debt, and tried to encourage the family members to pay the debt . Then have myself and/or my grandmother to pay the relatives back.
- 805 (a) (2) - not an attorney but a power of attorney that I possess for this account. Debt collector is calling everyone else and when they do attempt to reach me, will not leave a voice mail.
- 805 (b) - Client Services has contacted multiple other family members such as uncle and cousins.
- 806 (5) - Client Services has conducted multiple, multiple calls, 3-way calls and multiple calls in one day in which they contacted my grandmother and/or I on the same day.

Please help.

Michelle Glanville  

4. September 2011, 11:59

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The Three Most Important Steps to Stopping Debt Collection Harassment « Lemon Law Information

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4. September 2011, 14:00

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The Three Most Important Steps to Stopping Debt Collection Harassment « Car Lemon Law – Used car Lemon law Guide

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